An approved license can only be renamed, deleted or rejected by the AuditXchange customer support team.
Submit a request to rename, delete or reject a license
To submit a request to have a license modified please open a new support request ticket (or email [email protected]) and provide the following information:
Action Required: | Rename, Delete or Reject |
The user's email address: | e.g. [email protected] |
The current company name: | e.g. "Acme Corp" |
If renaming the correct company name: | e.g. "Acme Inc." |
License Renaming Policy
A license can only be renamed to correct minor adjustments. If the company has undergone a full name change or the audit is being completed for another company, the existing license will be refunded by our Support team. A new license must be purchased under the updated name.